בשנים האחרונות רכבים חשמליים הם להיט בישראל, ולרוב רכב חשמלי מומלץ הוא רכב חשמלי שבו טווח נסיעה בין טעינה לטעינה מגיע לפחות ל-400 ק"מ. עיון בפרסומי יבואני רכב שונים ניתן למצוא בקלות emphasis The vehicles travel a lot of kilometers between charges.
Examples of these publications can be easily found on the websites of the various importers:
These examples taken from various manufacturers teach us that importers understand that from the customer's perspective, driving range is a very central figure, and therefore it is always a figure that is emphasized, usually using larger letters/numbers compared to the other data.
נתון מעניין נוסף שניתן ללמוד מהפרסומים השונים הוא שרק חברת ג'ילי כותבת באותיות קטנות יותר שטווח הנסיעה הוא "עד" 485 ק"מ. כלומר, זהו טווח הנסיעה המקסימאלי Possible, אך החברה לא בהכרח מתחייבת לכך שאתם תצליחו לנסוע 485 ק"מ בפועל.
לעומת זאת, המילה "עד" נעדרת בפרסומי יתר היבואנים, ולכאורה ניתן ללמוד מכך שטווח הנסיעה לא יפחת ממספר הק"מ המוצהר.
כבר עתה אנחנו רואים שאין "תיאום ציפיות" אמיתי בפרסומי החברות, ולא תראו בפרסומים אלה אמירה כגון: טווח הנסיעה בתנאי המעבדה הוא 450 ק"מ אך במציאות טווח הנסיעה נמוך הרבה יותר ועשוי להגיע ל-300 ק"מ. הסיבה שאמירה כזאת לעולם לא תופיע בפרסומי החברות היא מכיוון שהחברות יודעות שפרסום שכזה יוביל בוודאות להקטנה משמעותית במכירות.
What should you do before purchasing an electric vehicle with a long driving range?
לפני רכישת רכב חשמלי כדאי מאוד לתעד את הפרסומים עליהם הסתמכתם לפני ביצוע הרכישה, ובמיוחד אם פרסומים אלה מדגישים טווח נסיעה כלשהו ללא המילה "עד" או ללא התייחסות ל"תנאי מעבדה".
It is a good idea to record your meeting with the importer's sales representative. Don't forget that purchasing a new vehicle (electric or otherwise) is usually the second largest purchase for any family (after buying a home). There is no reason not to thoroughly document the sales process and the way things were presented so that you can prove in the future that you were given inaccurate or even misleading information.
Ask the sales representative specifically whether the advertised range of the electric vehicle matches reality. If the sales representative says no, you should consider whether to proceed with the purchase. If you decide to purchase the vehicle anyway, ask the sales representative what the range is. Minimum driving range in the vehicle you are about to purchase. That is, you must receive an explicit statement that the vehicle will drive at least Some known driving range so that you can make an informed decision about whether the vehicle is suitable for your needs and whether, based on this information, you should purchase it or not.
After you receive the information verbally and decide to purchase the vehicle, the stage of signing the documents will come. Read the documents carefully. (A step that the vast majority of customers skip completely and discover in retrospect that something is written in the contract that does not match the advertisements or promises of the sales representative).
אם במסמכים ישנה התייחסות כלשהי לסוגיית טווח נסיעה – תוודאו שמה שכתוב תואם את מה שהוסבר לכם קודם לכן. אם ישנה אי התאמה תעמדו על זכותכם שההסכם ישקף בדיוק את מה שהוסבר והובטח לכם, גם במקרה של "פיצוץ" העסקה.
Why doesn't the actual driving range match the advertised range?
When a manufacturer tests the driving range of a model, the test is done under laboratory conditions. In reality, there are many variables that can significantly reduce the driving range of electric vehicles.
For example: a person who drives an electric vehicle and turns on the air conditioner will travel a shorter distance than another person who drives the same model but Does not turn on air conditioningA person who drives an electric vehicle and turns on the air conditioner at 18 degrees will generally travel fewer kilometers than a person who turns on the air conditioner at 25 degrees (because the air conditioner works harder to produce a lower temperature, and to do so, it consumes more energy from the battery).
דוגמה שניה: אדם שיש לו "רגל כבדה על הדוושה" (נוסע תמיד במהירות גבוהה) יעבור בדרך כלל מרחק קצר יותר לעומת אדם שנוסע באותו רכב שנוסע במהירויות נמוכות יותר.
Example 3: A person traveling alone in a car will generally travel a greater distance than a person traveling in the same car but transporting four people. The vehicle works harder when transporting more people, and therefore consumes more energy from the battery.
Of course, one can think of other examples, such as driving uphill versus driving downhill. The number of variables that affect actual driving range may be very large, so an electric vehicle owner will probably never reach the driving range declared by the manufacturer.
Low driving range compared to the company's advertising - what do we do?
Our office receives many inquiries from customers who purchased electric vehicles and were surprised to discover that the driving ranges of their vehicles are significantly lower than advertised, sometimes the differences reach 50%.
The first thing you should check is whether there is a fault in the battery. Even in new vehicles that have just been received by customers, there are sometimes various faults, and sometimes even faults in the battery. Testing the battery is not a complex test, so if there are very significant gaps between the advertised driving range and the actual driving range, it is worth asking the authorized garage to check the vehicle.
במקרים רבים הבדיקה במוסך תוביל לתוצאה שאין בעיה בסוללה. במקרים אלה כדאי מאוד לבדוק מה הופיע בפרסומי היצרן ביחס לטווח הנסיעה. האם הייתה התחייבות לטווח נסיעה מינימאלי (לפחות בעל פה – על ידי נציג המכירות), האם המילה "עד" הופיעה בסמוך למספר הקילומטרים. כמו כן, חשוב מאוד לבדוק האם יש התייחסות לטווחי הנסיעה בהסכם הרכישה של הרכב.
Assuming that you have checked the vehicle at the company's garage and were told that there is no problem, and assuming that there is no explicit reference to the driving range in the contract agreement, and you still suspect that there is a fault with the vehicle, you will need to take the vehicle for inspection at another garage, not affiliated with the importer, in order to examine whether there is a problem with the battery that affects the driving range of your vehicle or not.
It is important to know that if you are considering submitting Lawsuits against car importers for Battery defect Or deception regarding the driving range of an electric vehicle, you will need, in the vast majority of cases, to equip yourself withExpert opinionWithout such an opinion, the court will have difficulty accepting your claim because the judge is not an expert in batteries or automotive mechanics, and he will not be able to determine whether your claims are true and fair.
What can be claimed if there is indeed a problem with the vehicle's driving range?
In a situation where the garage verifies that there is a problem with the driving range of your electric vehicle and is unable to fix the problem so that the vehicle will travel according to the declared driving range, you can demand Canceling a new car transaction (i.e., return the vehicle and get back the money you paid) or demand that the vehicle be replaced with a new, working vehicle of the same model. Electric vehicle malfunctions They have recently become a common cause for filing many lawsuits in the courts.
In addition, you may demand financial compensation in court for deception and also Breach of contract between the parties (the vehicle's driving range is a fundamental condition in the agreement between the parties - and this can also be learned from the advertisements of the vehicle importers, which emphasize the driving ranges, usually in larger letters/numbers compared to most other information relevant to the vehicle).
You may also demand reimbursement of legal expenses from the manufacturer, because managing the claim will involve a fee for you. Lawyer's fees, expert opinions, court fees and other expenses associated with the legal process.
In conclusion
The driving range of an electric vehicle is a key and important statistic that car importers emphasize in their advertisements. Car importers know that the higher the figure they present regarding driving range, the higher the chance that their vehicle will be more popular, and more people will purchase it.
If driving range is an important factor for you and a fundamental consideration when purchasing an electric vehicle, it is very worthwhile to document all company publications regarding driving ranges, record the sales confirmation that will detail the vehicle's driving range, and ensure that the purchase agreement is consistent with what was presented and explained to you earlier.
If after receiving the vehicle you suspect that you have received New car with faults that affect the vehicle's range, take the vehicle to a garage for inspection. If the garage does not detect a fault, you may very well have to take the vehicle to another garage for inspection or by an expert of your choice, who will also prepare a legal opinion.
As part of a lawsuit against a vehicle importer for misleading you regarding the range, you can demand cancellation of the transaction or replacement of the vehicle with a new vehicle, financial compensation, and a refund. Legal expenses.
